The Fish’n Canada Store Return Policy

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you of our decision via e-mail within 10 days. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable. To follow-up on the status of your return, please contact us at (905) 571 3223.

Out-of-Stock Items: While we make every effort to keep website inventory accurate, there may be rare occasions when an item is purchased before stock levels are updated. If a customer orders an item that is out of stock due to this error, the customer may exchange the item for another item of equal value. If no item of equal value is currently in stock, the store will select a replacement item at no additional charge.

 Exchange Policy

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at with details of the product and the defect at (905) 571 3223 at which time you will be informed how to proceed.

Upon receipt of the returned product, we will fully examine it and notify you of our decision via e-mail within 10 days. If you are entitled to a replacement as a result of the defect, we will send you a replacement product.